Starling Cleaning Service ("we", "our", or "us") is committed to protecting the privacy and personal data of our website visitors and clients. This Privacy Policy outlines how we collect, use, and protect your information when you use our website or engage with our cleaning services.
1. Information We Collect We may collect the following types of information:
Personal Information: Name, phone number, email address, and home or business address, submitted via our booking forms, contact forms, or phone calls.
Service Details: Information about your property, specific cleaning needs, and service preferences voluntarily shared for scheduling and service delivery.
Usage Data: Pages visited, device type, browser, IP address, and time spent on the site, via tools like Google Analytics, to improve our website experience.
Cookies: We use cookies to enhance user experience and analyze website traffic patterns.
2. How We Use Your Information We use your information to:
Respond to your inquiries and provide details about our services.
Schedule, customize, and deliver our cleaning services effectively.
Improve our website functionality and customer experience.
Send you updates, offers, or service reminders (only with your consent).
Maintain internal records and service history.
We do not sell, rent, or trade your personal information to any third party.
3. Data Sharing & Disclosure Your data may be shared only with:
Internal team members and cleaning staff are strictly for the purpose of fulfilling your service requests.
Third-party tools (e.g., scheduling software, CRM) are used for delivering and managing our services.
Legal authorities, only if required under applicable law.
All partners and tools we use comply with standard data protection norms.
4. Data Storage & Security We store your information on secure, password-protected systems. We take all reasonable technical and organizational measures to prevent unauthorized access, loss, or misuse of your data.
5. Your Rights You have the right to:
Access or request a copy of your data.
Correct or update inaccurate information.
Withdraw consent or request deletion of your data.
To exercise any of these rights, please contact us at the details below.
6. Third-Party Links Our website may include links to third-party sites (e.g., social media). We are not responsible for their privacy practices and recommend you review their respective policies.
7. Updates to This Policy This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated “Effective Date.”
8. Contact Us If you have any questions about this policy or how we handle your data, please contact: Starling Cleaning Service